Privacy Policy for Helping SA
Last Updated: February 2026
At Helping SA, we are committed to protecting the privacy and personal information of our donors, volunteers, and those we serve. This policy outlines how we handle your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We only collect information that is necessary for our mission, such as:
Contact Details: Name, email address, and phone number.
Donation Information: Records of contributions made to support our feeding schemes and elderly care.
Volunteer Data: Information provided by individuals wishing to assist our team.
2. How We Use Your Information
Your information is used solely to:
Process donations and issue Section 18A tax receipts.
Send updates regarding our projects and how your support is making a difference.
Communicate via our official domains (helping-sa.co.za) and authorized administrative outreach channels.
3. Data Security & Third Parties
We do not sell, rent, or trade your personal information. We take reasonable technical and organizational measures to ensure your data is kept secure. We only share your data with trusted service providers (such as secure payment gateways and authenticated email delivery services) necessary to perform our operations, all of whom are required to maintain strict confidentiality.
4. Your Rights
In accordance with POPIA, you have the right to:
Request a copy of the personal information we hold about you.
Request that we update or correct your information.
Request that we delete your information from our records at any time.
5. Contact Our Information Officer
If you have any questions regarding this policy or your personal data, please contact our Information Officer at our National Admin team:
Email: [email protected]
Website: www.helpingsa.co.za
Last Updated: February 2026
At Helping SA, we are committed to protecting the privacy and personal information of our donors, volunteers, and those we serve. This policy outlines how we handle your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We only collect information that is necessary for our mission, such as:
Contact Details: Name, email address, and phone number.
Donation Information: Records of contributions made to support our feeding schemes and elderly care.
Volunteer Data: Information provided by individuals wishing to assist our team.
2. How We Use Your Information
Your information is used solely to:
Process donations and issue Section 18A tax receipts.
Send updates regarding our projects and how your support is making a difference.
Communicate via our official domains (helping-sa.co.za) and authorized administrative outreach channels.
3. Data Security & Third Parties
We do not sell, rent, or trade your personal information. We take reasonable technical and organizational measures to ensure your data is kept secure. We only share your data with trusted service providers (such as secure payment gateways and authenticated email delivery services) necessary to perform our operations, all of whom are required to maintain strict confidentiality.
4. Your Rights
In accordance with POPIA, you have the right to:
Request a copy of the personal information we hold about you.
Request that we update or correct your information.
Request that we delete your information from our records at any time.
5. Contact Our Information Officer
If you have any questions regarding this policy or your personal data, please contact our Information Officer at our National Admin team:
Email: [email protected]
Website: www.helpingsa.co.za